Terms & Conditions

The terms that apply when you browse our website or purchase from Elite Toys London.

Last updated: 14 August 2026

1. About us

This website is operated by Victory Hub Exports Limited, trading as Elite Toys London. Our company and contact information appears at the bottom of this page.

2. These terms

These terms apply to purchases made through our website. Nothing in these terms excludes or limits rights that cannot lawfully be excluded under UK consumer law.

3. Products

We take reasonable care to describe and display products accurately. Colours and appearance can vary slightly because of lighting, photography and screen settings. Product-specific safety instructions, age guidance, weight limits, charging instructions and warnings supplied with the product must be followed.

4. Orders and contract formation

Submitting an order is an offer to purchase. A contract is formed when we accept your order, normally by sending an order confirmation or dispatch confirmation that indicates acceptance. We may decline or cancel an order where permitted by law, including for obvious pricing errors, suspected fraud, stock issues or inability to deliver.

5. Prices and payment

Prices are shown in the currency displayed on the website. Any applicable delivery charges are shown before checkout. Payment must be made using an available payment method.

6. Delivery

Delivery is governed by our Shipping & Delivery Policy. Unless another timeframe has been agreed, goods will be delivered without undue delay and within the period required by applicable law.

7. Cancellation, returns and refunds

Your rights to cancel, return goods and receive refunds are explained in our Returns & Refunds Policy. Those rights are in addition to your statutory rights for faulty, misdescribed or non-conforming goods.

8. Responsibility for the goods

Risk in the goods passes to you when the goods come into your physical possession or the possession of a person identified by you to receive them, subject to applicable law.

9. Website use

You must not misuse our website, attempt unauthorised access, interfere with its security or use it for unlawful purposes.

10. Intellectual property

Website content, branding, graphics, photographs and text are protected by applicable intellectual-property laws unless stated otherwise. You may not reproduce commercial content without permission except where permitted by law.

11. Liability

We do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or consumer rights that cannot lawfully be restricted.

12. Governing law

These terms are governed by the laws of England and Wales, while preserving any mandatory consumer protections and jurisdiction rights that apply to you.

13. Contact

Questions about these terms can be sent to sales@elitetoyslondon.com.

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Elite Toys London is a trading name of Victory Hub Exports Limited, Company No. 16365238, registered in England and Wales.
Registered Office: 55 Juniper Way, Romford, United Kingdom, RM3 0XQ.
Customer Service / Correspondence: Vista Centre, 50 Salisbury Road, Hounslow, TW4 6JQ, United Kingdom.
Email: sales@elitetoyslondon.com · Telephone: +44 7448 340636