Privacy Policy

How Elite Toys London handles and protects your personal information.

Last updated: 14 August 2026

Who we are

Elite Toys London is operated by Victory Hub Exports Limited. For UK data-protection purposes, Victory Hub Exports Limited is the controller of personal data described in this notice where it determines how and why that data is used.

Information we may collect

We may collect information you provide when ordering or contacting us, including your name, billing and delivery details, email address, telephone number, order information, messages and customer-service records. We may also receive technical information such as device, browser, IP address and website-usage data through cookies and similar technologies.

How we use your information

We may use personal information to process and fulfil orders, take payment through our payment providers, provide customer support, prevent fraud, maintain business records, improve our website, comply with legal obligations and, where permitted, send marketing communications.

Our lawful bases

Depending on the activity, we may process information because it is necessary to perform a contract with you, to comply with a legal obligation, because of our legitimate interests where those interests are not overridden by your rights, or because you have given consent.

Payments

Payments are processed by the payment methods and providers made available at checkout. We do not need to store full payment-card details where those details are handled directly by a payment provider.

Sharing information

We may share relevant information with service providers such as ecommerce platform providers, payment processors, couriers, IT and hosting providers, analytics providers, professional advisers and authorities where required by law. We only share information where there is a legitimate purpose for doing so.

International transfers

Some service providers may process information outside the United Kingdom. Where UK data-protection law requires safeguards for an international transfer, we aim to use an appropriate lawful transfer mechanism.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, customer service, accounting, tax, legal, fraud-prevention and dispute-resolution requirements.

Your rights

Depending on the circumstances, you may have rights including access, correction, erasure, restriction, objection, data portability and withdrawal of consent. You may also complain to the UK Information Commissioner’s Office if you believe your data-protection rights have been infringed.

Marketing

Where consent is required for electronic marketing, we will seek it. You can unsubscribe from marketing emails at any time using the unsubscribe option in the message or by contacting us.

Contact

For privacy questions or requests, email sales@elitetoyslondon.com.

---

Elite Toys London is a trading name of Victory Hub Exports Limited, Company No. 16365238, registered in England and Wales.
Registered Office: 55 Juniper Way, Romford, United Kingdom, RM3 0XQ.
Customer Service / Correspondence: Vista Centre, 50 Salisbury Road, Hounslow, TW4 6JQ, United Kingdom.
Email: sales@elitetoyslondon.com · Telephone: +44 7448 340636