Shipping & Delivery

Clear delivery information from checkout to your doorstep.

Order processing

We aim to prepare and dispatch orders as promptly as possible. Any estimated dispatch or delivery timeframe shown on the product page, at checkout or in your order confirmation should be treated as the applicable estimate for that order.

Delivery charges

Any shipping charge will be displayed before you complete checkout. Where free delivery is offered, the qualifying conditions will be shown on the website.

Delivery timeframe

Unless a different delivery date or period has been agreed with you, we will deliver your order without undue delay and, in any event, within 30 days of the contract being made.

Tracking

Where tracking is available, details will be sent to the contact information supplied with your order. Tracking updates are provided by the carrier and may occasionally take time to refresh.

Delays

If a significant delay occurs, please contact us. Where applicable, your statutory rights regarding late or failed delivery remain unaffected.

Incorrect delivery details

Please check your delivery address carefully before placing an order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after dispatch.

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Elite Toys London is a trading name of Victory Hub Exports Limited, Company No. 16365238, registered in England and Wales.
Registered Office: 55 Juniper Way, Romford, United Kingdom, RM3 0XQ.
Customer Service / Correspondence: Vista Centre, 50 Salisbury Road, Hounslow, TW4 6JQ, United Kingdom.
Email: sales@elitetoyslondon.com · Telephone: +44 7448 340636